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Parking

PayByPhone launches at Workers' Resource Center Lot
Downtown, Parking

The city of San Mateo launches PayByPhone

Piloted at the Workers’ Resource Center and Kinko’s parking lots in Downtown San Mateo

The city of San Mateo launches PayByPhone on July 1st at the Workers’ Resource Center parking lot and Kinko’s lot in Downtown San Mateo. Both are located east of the railroad tracks along Claremont Street at 4th and 5th Avenues. The two lots will pilot this alternative payment method before becoming fully available throughout the entire downtown by the end of 2016.

PayByPhone is the world’s leaPayByPhoneding parking payment provider processing more than $300 million in payments annually. The app allows customers to easily pay for parking with a few quick taps on their smartphone. In the past year, the company has continued to expand its global partnerships across North America and Europe adding over 2.5 million registered users to its platform resulting in a total of more than 12 million subscribers to the service.

“We’re excited to bring the convenience of PayByPhone parking to the City of San Mateo,” says Kush Parikh, President, and CEO of PayByPhone. “It’s another great milestone for PayByPhone as we help to connect more cities to a broader community, allowing users to seamlessly pay for parking at all of our locations.”

Implementing PayByPhone

PayByPhoneThe implementation of PayByPhone at these lots also means the end of free parking. On July 1st the city will begin charging $.25 per hour, and the only payment option is to use the PayByPhone app or toll-free number, 1 (866)234-7275. Council adopted the new parking rate last spring when the new fee structure for downtown parking was approved.

“The minimal rate was adopted by Council so that our downtown employees would not be adversely impacted,” stated Maureen Freschet, San Mateo City Councilmember. “All of the parking revenues are reinvested into maintenance to keep our downtown clean and attractive.”

PayByPhone technology will roll-out to downtown garages by the end of summer and its availability for on-street parking will follow. By the end of the calendar year, customers parking anywhere in downtown San Mateo will be able to use the PayByPhone app or the toll-free number to pay for parking.

Technology makes downtown parking more convenient

PayByPhone is easy to use“It’s a great convenience for downtown customers,” says Ann Fienman, Downtown San Mateo Association Executive Director. “Many nearby cities use the same app, so I expect that many people who park downtown are familiar with the service and will welcome its availability here in San Mateo.”

PayByPhone provides an alternative way to pay for downtown parking, and it is easy to use. Create an account at paybyphone.com, download the app to your phone or call the toll-free number. The system will prompt you to enter your parking location, parking duration, and payment information. You can set-up an alert to notify you when your time is about to expire, and if needed you can add more time, up to the time limit for a particular space.

Alternative payment methods is a recommendation from San Mateo’s Parking Management Plan adopted in 2015. The city began implementing the plan last summer by introducing new color-coded parking zones and establishing parking rates based on demand and location. Incorporating PayByPhone technology and providing it as an alternative payment option continues to make the experience of parking in downtown San Mateo more convenient. The city is exploring additional parking technologies that will continue to simplify the parking system.

“Technology makes it easier to pay for parking, manage parking, and improves the experience of those visiting downtown San Mateo,” says Joe Goethals, San Mateo Mayor. “Incorporating PayByPhone and providing customers with an additional way to pay for parking is a convenient use of available technology. I’m looking forward to its full implementation and am excited to see what’s next.”

Register Now

Don’t wait, register your PayByPhone account NOW at paybyphone.com/registration. For more information about parking in downtown San Mateo, please visit sanmateo.parkingguide.com.

 

Parking-Garage-San-Mateo-740x540
Downtown, Parking

Online Parking Permit System Launches June 1st

Go Online Rather Than Wait In Line!

On June 1st, the City of San Mateo will launch the online sale of monthly downtown parking permits. The system, available at www.sanmateo.parkingguide.com will open to the public on May 23rd providing extra time to pre-register, create an account, and begin the process of purchasing a monthly parking permit before the system opens on June 1st.

The transition to an online parking system is the result of the Downtown Parking Management Plan adopted by the San Mateo City Council in 2014. The management plan identifies online permit sales as a method to streamline the permit process and make them more convenient to purchase.

Orange in the downtown core encourages parking turnover making it easier for customers to find a spot. Green along the perimeter provides more options for all-day parking.

Color-Coded Map of Downtown Core Parking Zones.

Along with the switch to online sales, the permit system will transition from a quarterly downtown parking permit to a monthly permit tied to a specific facility. Additionally, the pricing for a monthly permit is based on the location of the garage and its proximity to the downtown core. For instance, those wanting to park within the downtown core at the Central Garage will pay $80 for the monthly permit. Garages located further from the core including the 2nd and El Camino Garage, Main Street Garage, Transit Center Garage, and Tennis Court Garage at Central Park are $50 per month. While the surface parking lots at 4th and Claremont and 5th and Claremont, as well as on-street parking along Railroad Avenue between 5th and 9th Avenues,  are $30 per month.

“The new pricing structure is similar to the recent rate changes to on-street parking,” says Matt Bronson, Assistant City Manager. “Last July we began charging a higher amount in the higher demand area of the downtown core and charging a lower amount in the periphery. This change encourages customers to park further out and provides better utilization of existing spaces. We expect this same behavior to occur as the parking permit program gets underway.”

Parkmobile-Android-App

With the Parkmobile app, you can enjoy convenient, cashless parking in Downtown San Mateo.

The City of San Mateo has partnered with Parkmobile to provide the online parking permit system. Parkmobile is the leading provider for on-demand and prepaid mobile payments for on- and off-street parking. Their services have been adopted in more than 2,000 locations, including 35 of the top 100 cities in the U.S. by millions of registered users.

“Parkmobile is pleased to power the San Mateo online permit system,” says Jon Ziglar, CEO of Parkmobile. “We hope to add an enhanced level of convenience to all permit holders and make the parking experience even easier.”

Customers can visit the Parkmobile Help Center for step-by-step instructions and frequently asked questions (FAQs). In addition to the online Help Center, San Mateo permit holders will be provided with a customer support phone number and email address later this month. Both the City and Parkmobile are dedicated to making the transition to the new system as smooth as possible!

The city began implementing the Parking Management Plan last summer by introducing the new color-coded parking zones and establishing parking rates based on demand and location. The changes to the parking permit program bring added convenience to downtown customers, makes it easier to manage and administer, and continues the transition to demand and location based parking. The city is also exploring technologies that will simplify the parking experience and will soon introduce mobile pay to downtown customers.

“Putting parking permit sales online is an important step to modernize the program and make it more convenient for downtown customers,” says Ann Fienman, Executive Director of the Downtown San Mateo Association. “It’s exciting to see the recommendations of the Parking Management Plan come to fruition. Using technology to better manage parking is great for downtown.”

Community, Downtown, Parking

New Website Dedicated to Downtown Parking

A Smarter, Simpler, Easier Way To Navigate Downtown Parking

The Main Street Garage is one of nine garages and parking lots in Downtown San Mateo.

The Main Street Garage is one of nine garages and parking lots in Downtown San Mateo.

The City of San Mateo launches SanMateo.ParkingGuide.com, to provide downtown customers with the information they need to find that ever elusive parking spot in Downtown San Mateo. Additionally, the site provides a portal to pay for parking tickets and will soon accommodate the online sale of monthly downtown parking permits.

SanMateo.ParkingGuide.com is your go-to spot for all things related to downtown parking. It highlights each of San Mateo’s nine public parking garages and surface lots with information about locations, entrances, hourly rates, and hours of enforcement. Photos clearly identify each garage and lot, and all are plotted on a Google map to show locations in the downtown.

The site also provides additional information about other downtown parking amenities such as the location of EV chargers, downtown parking zones, weekend parking, the holiday parking schedule, and a how–to guide for using downtown pay stations. Website visitors can also explore other popular downtown destinations including Central Park, the Century 12 Movie Theatre, the CalTrain Station, and the San Mateo Main Library.

“Those visiting and working in Downtown San Mateo want to quickly find a parking space. Providing more information about parking options will help our parking customers and create a better downtown experience,” says Ann Fienman, Executive Director of the Downtown San Mateo Association.

There are more than 3,000 on and off-street parking spaces in the downtown.

There are more than 3,000 on and off-street parking spaces in the downtown.

SanMateo.ParkingGuide.com was created as a result of the Downtown Parking Management Plan adopted by the San Mateo City Council in 2014. Improved communication about downtown parking is an identified goal of the plan that will help to make parking more accessible to downtown customers.

The city began implementing the Parking Management Plan last summer by introducing the new color-coded parking zones and establishing parking rates based on demand and location. The city is also exploring technologies that will simplify the parking experience, will soon introduce mobile pay to downtown customers, and is transitioning from a quarterly downtown parking permit to a monthly permit tied to a specific facility that permit holders can purchase online.

“It’s exciting to see these changes come to fruition,” says Rafat Hadad, owner of 3 Bees Coffee and member of the Downtown Parking Taskforce. “This is the first time a one-stop guide about downtown parking is available. It’s informative, easy to use on any device, and we want it to be a resource for the downtown community.”

Visit SanMateo.ParkingGuide.com for a more enjoyable parking experience. More information about the Downtown Parking Management Plan is available on the city’s website.

Downtown, Parking

Parking and the Future of Downtown

It May Not Be What You Think!

The future of downtown is upon us! The City of San Mateo invites you to the final Downtown Future Forum taking place on Wednesday, July 22nd at Kingfish Restaurant in San Mateo from 5:45 to 7:30 p.m.

Join us for a lively discussion on the future of parking in Downtown San Mateo. A talented panel of transportation and parking practitioners will provide insight on the opportunities to improve parking conditions that support existing and futures uses in and around downtown areas. Their ideas may not be what you think, so come with an open mind to discuss how the latest parking strategies are being implemented locally and throughout the region.We’ll look at the ways updated parking standards, increased efficiencies, and differing attitudes around parking and transportation relate to Downtown San Mateo.

Please register using Eventbrite. Visit Engage Downtown San Mateo for more information about the Downtown Future Forums and for more information about the Downtown Engagement Process.

Meet our panelists

Jeffrey Tumlin, Principal, Nelson/Nygaard
Brian Canepa, Principal, Nelson/Nygaard
Willa Ng, Principal Transportation Planner, Parking and Transportation Demand Management, City of Berkeley

Catering provided by  Kingfish Restaurant

Check out the first two Downtown Future Forums!

Downtown Future Forum #1: Downtown 2050: How Social and Economic Trends are Re-shaping the Future of Downtowns

Downtown Future Forum #2: A Downtown For All. Exploring Community Gathering Spaces

 

 

 

Downtown, Parking

NBC Bay Area Covers Downtown Parking

NBC Bay Area reported live from San Mateo this morning to share information on the changes coming to parking in Downtown San Mateo. Check out NBC Bay Area‘s broadcast and the great coverage provided by reporter Stephanie Chuang.

Changes to the parking program, beginning on July 1st, will provide a smarter, easier, simpler way to accommodate the variety of parking needs and help downtown customers find a spot. Park in the orange area if you are running an errand. Green along the perimeter provides more options for all day parking.

Orange in the downtown core encourages parking turnover making it easier for customers to find a spot. Green along the perimeter provides more options for all-day parking.

Orange in the downtown core encourages parking turnover making it easier for customers to find a spot. Green along the perimeter provides more options for all-day parking.

Downtown, Parking

Changes Downtown San Mateo Parking

With nearly 3,000 public parking spaces available in Downtown San Mateo, the City of San Mateo provides parking that allows downtown customers with the ability to run errands, relax over a leisurely lunch, work a full day, and enjoy their time in San Mateo. Changes to Downtown San Mateo parking beginning on July 1st, will provide a smarter, easier, simpler way to accommodate the variety of parking needs and help downtown customers find a spot.

Those visiting or working in the downtown can expect new pricing and time-limits that offer greater flexibility in determining the best place to park. Two new color-coded parking areas, orange in the downtown core and green along the perimeter, will help you find the right parking space based on the amount of time you need, your reason for visiting downtown, and the amount you want to pay.

Orange in the downtown core encourages parking turnover making it easier for customers to find a spot. Green along the perimeter provides more options for all-day parking.

Orange in the downtown core encourages parking turnover making it easier for customers to find a spot. Green along the perimeter provides more options for all-day parking.

 

Park in the Orange Area

If you are running an errand, need less time, or don’t mind paying a little more. The higher price, $1.00/hour for street-level parking, encourages parking turnover making it easier for customers to find a spot. The new three-hour time limit provides plenty of time to do all you need to do.

Park in the Green Area

If you are a downtown employee, need more time, or don’t mind a little walk. This area is a few steps from the downtown core, is less expensive, and provides more options for all-day parking.  At $.50/hour, you can park in the upper levels of most downtown garages and won’t have to worry about parking tickets or feeding the meter. This area offers affordability and convenience for all-day parking.

Some things will stay the same

Not everything about downtown parking will change. Parking remains free after 6:00 p.m. and all day Sunday, with no time limit. And, through September, free parking is also available at the Main Library and 101 Ellsworth Garage from 6:00 p.m. to midnight on Friday and Saturday nights.

Downtown Parking Management Plan

The changes to downtown parking are part of the Downtown Parking Management Plan adopted in 2014 and are the first phase of its implementation. The Plan outlines a strategic approach to meeting parking demand and planning for future improvements. Visit www.cityofsanmateo.org/DowntownParking for more information about the initial changes as well as the Downtown Parking Management Plan.

“These changes are intended to make it easier and more convenient for everyone using parking in Downtown San Mateo,” says Larry Patterson, San Mateo City Manager. “If you need more time, go to the green area and if your visit warrants less time, park in the orange core. The color coded areas are meant to simplify parking and will help visitors and workers make informed parking decisions.”