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A person using a mobile app on their smartphone
Public Works

Reaching the City of San Mateo? There’s an app for that.

"YourGov" App Logo

Download the “YourGov” app to report common maintenance issues to the City of San Mateo.

San Mateo’s new “YourGov” app, powered by Cartegraph, provides an easier way to reach the City of San Mateo. Download the new app to your phone and use it to submit and report common maintenance requests to San Mateo’s Public Works Department.

With the app, reaching the City of San Mateo is easier and anyone with a smartphone, iPhone, or tablet can submit a service request using “YourGov”. As long as you are located within San Mateo city boundaries, you can submit a request, take a photo, and send it on for completion.

What Can I Report Using “YourGov”?

During this initial phase, community members can submit a request to notify Public Works of a sidewalk trip or fall hazard, a pothole, a damaged sign, or alert the City to a streetlight that is out. The requests will go directly to the maintenance staff responsible for scheduling and completing the work.

Improved Operations for Public Works

“YourGov” works in conjunction with Cartegraph’s operations management system helping to track assets and resources, streamline data entry, and manage requests. The backbone of the system is a database of City assets (streetlights, roads, and sewer pipes) and resources (staff time, vehicles, and equipment). Public Works now has the ability to track how much is being spent on routine and unexpected work, and can more easily schedule the work needed to maintain City infrastructure and facilities.

This change has even brought technology to the field! Public Works maintenance staff and Parks field works are using iPads to communicate with Cartegraph’s backend reporting system. This allows for faster data entry and improves communication with others involved.

Download “YourGov” and start using today!

The City is excited to have the “YourGov” app and Caregraph’s operation management system in place. Community members are encouraged to download the app for either their iPhone or Android and begin using the app to contact the City.

 

 

 

example of a bioretention area in San Mateo that helps reduce pollution in stormwater runoff
Public Works

National Public Works Week: Sustainable Streets

National Public Works Week is May 21 through 27 (today’s article is a bonus). This week we are highlighting activities that the San Mateo Public Works Department is doing to make this community better for all residents. The department has recently started moving forward with a comprehensive sustainable streets program, which will offer many environmental and health benefits to our residents and community. Learn more about the services and activities provided by San Mateo’s Public Works Department by visiting the city’s website.

Creating Safe, Sustainable Streets

The city of San Mateo’s Public Works Department is committed to creating safer, more sustainable streets throughout our service area. As part of our ongoing work, we are planning and creating “green streets”—streets that are cleaner, pedestrian and bicyclist friendly, and safer for a wide range of users.

“We are committed to developing a first-class transportation network that will allow for safe movement by any individual whether by car, on a bike, or on foot,” said Brad Underwood, San Mateo’s Public Works Director.

In late 2016, the City was awarded grant funds from the State Water Resources Control Board to improve stormwater runoff from our streets. These funds will be used to pay for special upgrades—called bioretention areas–in three upcoming projects.

The bioretention areas are designed not only to beautify the landscape, they will retain and filter storm water runoff that is contaminated with a variety of chemicals, such as car oil, so that these contaminants do not end up in our creeks and lagoon or the San Francisco Bay.

The grant funds include:

  • $120,000 for improvements along East Poplar
  • $75,000 for improvements near the Beresford Park parking lot
  • $435,000 for improvements along North San Mateo Drive

Construction of the improvements near Beresford Park is planned to begin in late summer or fall 2017, with the other improvements expected to begin in 2018.

We hope you’re enjoying the information we are providing about San Mateo’s Public Works Department. Please continue reading to learn more about all they do to make the community better for all San Mateo residents.

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Architectural rendering of new San Mateo wastewater treatment plant facilities
Public Works

National Public Works Week: Clean Water Program

National Public Works Week is May 21 through 27. This week we are highlighting activities that the San Mateo Public Works Department is doing to make the community better for all residents. The Clean Water Program is one of the major initiatives of the Public Works Department, which will result in the protection of residents and the environment. Learn more about the services and activities provided by San Mateo’s Public Works Department by visiting the city’s website.

The Clean Water Program: Protecting You and the Environment

The City of San Mateo’s Clean Water Program is a major investment in our community’s vital infrastructure.

Under this ambitious 10-year program, the City is undertaking the largest rehabilitation of our aging sewer system since before 1960. It is urgently needed to modernize our system and to reduce the risks of raw sewage spilling into the streets during storms. The City’s primary goals for this program are to protect community health and the health of our creeks, lagoon and the Bay.

The Clean Water Program includes several elements that directly respond to a Regional Water Quality Control Board Cease and Desist Order to stop sewer overflows, as well as to comply with permit requirements that allow us to discharge our treated wastewater into San Francisco Bay. Construction has already begun on several critical projects, with more to come.

Important features of the CWP include:

  • New and upgraded treatment plant facilities with more capacity to treat high inflows during heavy rains and to treat wastewater to strict California Reclaimed Water standards for recycled water uses, such as landscape irrigation.
  • Pipeline and pump station improvements that will, along with a new underground storage basin, provide adequate capacity to reduce sewer overflows, improve the management of flows within the system and temporarily store excess flows during heavy rains.
  • More rigorous odor control than provided by existing facilities.

For more information, visit www.CleanWaterProgramSanMateo.org.

We hope you are enjoying the information we are providing about San Mateo’s Public Works Department. Please continue reading to learn more about all they do to make the community better for all San Mateo residents.

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Subscribe to San Mateo Insider to stay up to date about all that’s happening at the city of San Mateo.

San Mateo Public Works Department teams up with Recology to pick-up large debris left on street.
Public Works

National Public Works Week: Keeping Streets Clean

National Public Works Week is May 21 through 27. This week we are highlighting activities that the San Mateo Public Works Department is doing to make this community better for all residents. Keeping streets clean and free of debris is one of the many services the Public Works Department provides. Learn more about the services and activities provided by San Mateo’s Public Works Department by visiting the city’s website.

Public Works Teams Up with Recology. Together they are Keeping Streets Clean.

The Public Works Department has been working hard to decrease the amount of illegal dumping on our city streets. Every day, items like mattresses, couches, cabinets and bags of garbage are left on our streets. To keep our streets cleaner, we’ve teamed up with Recology for the pick-ups of illegal dumping.
The following table shows the number of locations Recology has visited to pick up debris from the public right-of-way. The numbers shown compare the first 5.5 months of the last three years, from January 1 to May 15.

In this timeframe, we’ve seen about a 40 percent decrease in the number of illegal dumping locations, achieved through hard work and diligence in keeping our streets clean.

 

Year

2015

2016

2017

Debris Pickups (January 1 through May 15)

559

532

336

Public Works now sends out letters to property owners, encouraging them to take responsibility for their property and their tenants. We inform them about Recology’s Curbside Bulky Item Collection, which allows them to schedule a convenient individual or multi-tenant pick-up. We’ve also installed seven cameras in the spots that have the most incidents of illegal dumping to discourage people from dumping their belongings in the public right-of-way.

Each of these efforts is key to making a difference in cleaner streets for the City of San Mateo, a cause at the root of our work.

We hope you’re enjoying the information we are providing about San Mateo’s Public Works Department. Please continue reading to learn more about all they do to make the community better for all San Mateo residents.

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San Mateo field crews respond to downed trees during storm
Public Works

National Public Works Week: Celebrating Field Crews

National Public Works Week is May 21 through 27. This week we are highlighting activities that the San Mateo Public Works Department is doing to make this community better for all residents. For instance, our field crews perform hundreds of jobs each day to maintain the health and safety of our community. Visit the city’s website for more information about your Public Works Department.

Field Maintenance Operations—Keeping San Mateo Working

Did you know that the Field Maintenance Operations division of the Department of Public Works touches nearly every aspect of San Mateo to keep it running smoothly? They do!

Here’s a sampling of the work they do!

  • Maintain 35 pump stations throughout the city. These facilities pump sewage and stormwater to keep the city clean and the streets clear.
  • Clean the sewer lines. On average, 1 mile of sewer line is clearer per day as part of the City’s preventative maintenance program.
  • Keep traffic signals working. They maintain 86 of the signals in the City, including installing signage and poles.
  • Maintain 7,000 street lights, which they are in the process of upgrading to cost- and energy-saving LED lights.
  • Perform weed abatement and creek cleaning at 36 locations in creeks, in easements and on our levees.
  • Sweep and clear leaves from 1,000 miles of City streets per month.
  • Perform street maintenance, such as fixing potholes and responding to debris in roadways.
  • Clean and maintain 5,000 storm drains, including hand cleaning of “hot spots” to help keep debris out of the stormwater system (and out of the lagoon and San Francisco Bay).
  • Respond to flooding, downed trees and sewer overflows during heavy rains

Keep reading throughout the week to learn all that San Mateo’s Public Works Department is doing to make the community better for all San Mateo residents.

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Renovated Park Restroom at a city park in San Mateo
Public Works

National Public Works Week: Better Park Bathrooms

National Public Works Week is May 21 through 27. This week we’ll be highlighting activities that the San Mateo Public Works Department is doing to make this community better for all residents. Renovating and creating better park bathrooms is another example of how the Public Work’s Department reaches the lives of residents throughout our community. Visit the city’s website for more information about your Public Works Department.

Park Bathrooms Get a Facelift

The City of San Mateo’s Public Works Department recently completed major renovations of the bathrooms in six City parks.

“They were all in deplorable condition,” said David Fink, the City’s Facilities and Fleet Services Manager. “They were the number one complaint that Parks and Recreation heard about each year. Most had not been updated in 15 to 25 years.”

The six parks with updated facilities are Beresford, Central, King, Joinville, Los Prados, and Parkside Aquatic. The Public Works Department conducted extensive research to select materials that were durable, sustainable, easy to maintain and attractive.

Improvements included new wall coverings made of a solid, natural stone surface that is durable and resistant to damage. New flooring material that cleans easily. New sinks include concrete decks that also double as baby changing tables. Sinks and toilets feature low-flow fixtures. New partitions in the bathrooms were selected for easy maintenance and low cost. Lights were updated with energy-efficient, LED lighting to save on energy and costs.

“We’ve received excellent feedback from residents,” said Fink.

Keep reading throughout the week to learn more about what San Mateo’s Public Works Department is doing to make the community better for all San Mateo residents. Subscribe to San Mateo Insider to stay up to date about all that’s happening at the city of San Mateo.

 

Compressed Natural Gas Infrastructure at San Mateo's Waste Water Treatment Plant
Public Works

National Public Works Week: Sewage Becomes Fuel

National Public Works Week is May 21 through 27. This week we’ll be highlighting activities that the San Mateo Public Works Department is doing to make this community better for all residents. Visit San Mateo’s Public Works Department on the city’s website for more information about all they do.

Converting Sewage to Fuel

Did you know that the City’s Public Works Department is turning sewage into fuel for City vehicles?

This fuel is being created through a program at the wastewater treatment plant. When sewage is treated, the solids left behind are put into a digester for further treatment. This process creates an unusable gas that consists mostly of methane.

The City has installed equipment at the treatment plant that cleans this gas, resulting in a clean, compressed natural gas (called CNG) that can be used as fuel that is significantly cleaner burning than regular gasoline or diesel. The remnants of the cleaning process can be safely disposed of as compost.
Currently, three City vehicles are using CNG, with plans to put 35 to 40 more vehicles into service by 2020.

Not only does CNG help the City save on fuel costs, it also results in lower emissions and better air quality. Because of this, the City is now earning carbon credits from the U.S. Environmental Protection Agency and the California Environmental Protection Agency. These credits can be re-sold to provide income to the City and support this program.

The CNG project has been awarded a National Engineering Excellence Award and a California State Engineering Excellence Award by the American Council of Engineering Companies.

Keep reading throughout the week to learn more about what San Mateo’s Public Works Department is doing to make the community better for all San Mateo residents. Subscribe to San Mateo Insider to stay up to date about all that’s happening at the city of San Mateo.

 

San Mateo Road Construction
Public Works

National Public Works Week: Fixing Failed Streets

National Public Works Week is May 21 through 27. This week we’ll be highlighting activities that the San Mateo Public Works Department is doing, such as fixing failed streets, to make this community better for all residents. Visit the city’s website for more information about the Public Works Department.

Fixing “Failed Streets” in San Mateo

In 2015, San Mateo voters passed Measure S, a quarter-cent sales tax that was needed to help rebuild and repair streets that have potholes—and are uneven and damaged by storms each winter.

The City’s Failed Streets initiative has identified approximately 15 miles of streets that are priorities for these fixes. These priority streets were identified by a Pavement Condition Index (PCI) that uses existing pavement conditions, traffic conditions, and other criteria to measure street conditions on a scale of 1 to 100. Streets with a PCI score of about 40 or less are considered failed.

Coordination with Clean Water Program

The Public Works Department is actively coordinating the street repairs with another large infrastructure program—the Clean Water Program. Under the Clean Water Program, several miles of sewer lines are to be rehabilitated and replaced. Because this would require some work in city streets, the projects will be timed so that road paving projects are done after sewer line replacements to avoid the need to dig up newly paved streets. The city is also coordinating with other underground utilities, such as Pacific Gas & Electric, to minimize any utility disruptions.

“While there are many challenges to completing the failed street program, the City’s dedicated and talented engineering staff is excited to participate in the efforts to improve the condition of these city streets,” says Brad Underwood, the City’s Director of Public Works.

Road Repair Begins this Week

This week, construction begins on major fixes to 30th Avenue from Alameda de las Pulgas to Flores Street. More projects will be implemented in the coming 5 to 7 years, with funding from Measure S.

Visit the Pavement Management Program on the city’s website for more information about how street repairs are prioritized.

Keep reading throughout the week to learn more about what San Mateo’s Public Works Department is doing to make the community better for all San Mateo residents. Subscribe to San Mateo Insider to stay up to date about all that’s happening at the city of San Mateo.

Peninsula Avenue Exit From 101 Southbound
Public Works

Give Your Input On The 101/Peninsula Avenue Interchange

Attend these upcoming community meetings to give your input on the 101/Peninsula Avenue Interchange Project

Amphlet Boulevard Near 101/Peninsula Avenue

Amphlett Boulevard is an arterial used to get onto 101 at Peninsula Avenue. The 101/Peninsula Avenue interchange will relocate the Poplar Avenue exit to Peninsula Avenue and create a full-access interchange.

The City of San Mateo is hosting two community meetings this May regarding the proposed 101/Peninsula Avenue Interchange Project. One meeting takes place in Burlingame, as this project affects our neighbors to the north and the other takes place in San Mateo. Attend one or both meetings to share your ideas and learn more this important project.

Burlingame Community  Workshop

The Burlingame Community Workshop is an interactive meeting to gather input on areas for traffic study intersections, design concepts, and multimodal complete street elements which include parking, cycling, and pedestrian issues. The workshop includes a presentation and table break-out sessions where attendees will work in groups on project elements. It takes place Tuesday, May 16th at 6:30 p.m. at Social Hall Burlingame Recreation Center, 850 Burlingame Avenue.

San Mateo Community Meeting and Open House

On Wednesday, May 17th at 6:30 p.m. a meeting will be held in San Mateo to review and gather input on the proposed project. It takes place at San Mateo City Hall, 330 West 20th Avenue in San Mateo. The San Mateo meeting includes a presentation and an Open House where attendees can provide input on traffic study intersections, ask questions, and learn more about the project.

101/Peninsula Avenue Interchange Project Site

101/Peninsula Avenue Interchange Site Map

Peninsula Avenue is a major gateway to San Mateo. The project will relocate the existing 101 southbound on-and-off ramps from East Poplar Avenue to eliminate the partial interchange condition and create a single, full-access interchange at Peninsula Avenue and Airport Boulevard. This will result in an improvement to the safety and traffic operations within the Peninsula Avenue interchange area and local intersection in the project study area.

For more information, please visit the project page on the City’s website.

Public Works

Learn About Proposed Sewer Rate Increases

Attend either of two upcoming community meeting to learn about the Clean Water Program and Proposed Sewer Rate Increases

In preparation of the June 19th Public Hearing, the City of San Mateo hosts two additional community meetings to inform the community about the Clean Water Program and proposed sewer rate increases required to fund much-needed infrastructure improvements.

 

Public Works Crews Installing Sewer Pipes

One of the goals of the Clean Water Program is to replace aging pipes and infrastructure.

The San Mateo community is invited to attend either of two additional community meetings. The first takes place on Thursday, May 11th in the Oak Room of the San Mateo Main Library (55 W. 3rd Avenue) from 6:45-8:30 p.m. The second is scheduled on Tuesday, June 6th in Council Chambers at San Mateo City Hall (330 West 20th Avenue) from 6:30 to 8:30 p.m.

 

The meetings are an opportunity for San Mateo residents to learn about the Clean Water Program and proposed sewer rate increases before City Council considers the rate increases at a Public Hearing scheduled during the June 19th City Council meeting. The proposed increase is an across-the-board rate, affecting both residential, commercial, and minimum charge rates. The Public Works Department will introduce the rate proposal at the City Council meeting on June 5th, and the Council will vote on it on June 19th.

No time to attend the meetings. Watch this video about the proposed sewer rate increases.

Sanitary Sewer Overflow

If improvements aren’t constructed we risk environmental and community health due to Sanitary Sewer Overflows, reduced reliability of wastewater system and violating local and state regulations.

The Clean Water Program is a multi-year capital improvement program that will upgrade our sanitary sewer system and the wastewater treatment plant to improve service, align with the City’s sustainability goals, and comply with regulatory requirements to protect the environment and public health for years to come. The meetings will provide information about proposed sewer rate increases to help fund these necessary improvements in our city’s vital infrastructure.

“We encourage the San Mateo community to attend these community meetings to learn how the proposed sewer rate increases will support the needed improvements for the wastewater treatment plant and sewer system. Maintaining this infrastructure and ensuring that the system continues to meet current and future operating requirements is essential to the health and well-being of our community,” stated Cathi Zammit, Program Manager.

The meetings start promptly with a formal presentation and time for questions, followed by an open house with information stations. For more information about the Clean Water Program and the proposed rate increases, please visit the Clean Water Program project site. Questions or comments, please call (650) 727-6870 or email info@CleanWaterProgramSanMateo.org.